Perception of Influencing Factors on Acceptance of Mobile Health Monitoring Service: A Comparison between Users and Non-users
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ÀÌÀç¹ü(Lee Jae-Beom) - Sogang University Graduate School of Business
³ë¹ÌÁ¤(Rho Mi-Jung) - Catholic University College of Medicine Department of Medical Informatics
Abstract
Objectives: To improve and promote mobile health monitoring services, this study investigated the perception of various fac-tors infl uencing the acceptance of services between users and non?users. Methods: Th is study drew 9 variables from studies related to mobile health monitoring services and the unifi ed theory of acceptance and the use of technology model. A total of 219 samples were collected by a paper-based survey from users (n = 106) and non?users (n = 113). Analysis was carried out using a two-independent samples t-test. Results: Th e fi ndings indicate that users have a more positive perception of service benefi ts than non-users. Although there were diff erence between users and non?users, all respondents had a positive percep-tion of the service benefi ts. Aft er users used the service, they were less concerned about the risks involved with it. However, both users and non-users had a high negative perception of service risk. Users also had a more positive perception of intima-cy and communication associated with the services than non-users. Both users and non-users had a high behavioral inten-tion to use the services. Finally, this study observed that older subjects tended to recognize the higher value of the services. Conclusions: Th is study provides insights to improve and invigorate mobile health monitoring services. Th is study also off ers insights into how to increase the number of users of mobile health monitoring services in South Korea.
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Mobile Health, Telemedicine, Telehealth, UTAUT Model
KMID :
0603720130190030167
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Users of mobile health had a more positive perception of intimacy and communication associated with the services than non-users; older subjects tended to recognize the higher value of the services.